Bosch classixx 5 does not spin the drum

Bosch classixx 5 doesn’t spin the drum

Bosch washing machine doesn’t spin the drum? Machine turns on, pours water, but drum does not spin? Or the engine is humming, but the drum of the washing machine does not spin?

These are all signals of serious errors in your Bosch washer. Lack of rotation of the drum may mean:

What to do? First, turn off the power to the washing machine and check if there is a foreign object stuck between the drum and the tank. Try turning the drum by hand, if it doesn’t spin, it could be either a jammed item or worn out bearings. Remove the foreign object through the hole for the heating element and rotate the drum again. If the drum spins, everything is fine, you can use the washing machine, if it continues to stand still. Then the problem is more serious. call a specialist in washing machine repair.

The problem with the belt can also be corrected by yourself, only if the belt has simply come off the right place. Open one of the walls of your washing machine, and check the drive belt, if it is not in place, fix it, and if you can see visible physical damage to the belt, then it needs to be replaced.

Remember, a timely corrected minor failure of your washing machine (Bosch) will save your family budget and protect it from the premature purchase of new appliances.

Select the problem of your washing machine

Leave a request or call us to find out the exact cost of repair

Problem Cost Time Please order
Pump Replacement from 1 200 35 to 70 min. Order
Heating element replacement from 1 200 30 to 65 min. Order
Bearing and oil seal replacement from 1 200 110 to 190 min. Order
Door Cuff Replacement from 1,200 30 to 80 min. Order
Door handle replacement from 500 from 20 to 45 min. Order
Replacing the LOS (Door Lock) from 700 25 to 40 min. Order
Replacing timing belt from 400 20 to 35 min. Order from
Foreign object removal from 800 25 to 50 min. Order
Replacing shock absorbers from 800 45 to 85 min. Order
Replacement of buttons, switches from 300 From 25 to 55 min. Order from
Repair of electronic module from 4 000 from 60 to 99 min. Order from
Diagnostics free of charge (in case of cancellation 500 ) From 10 to 25 min. Order
Removal from a hard-to-reach place 500 Order
Master trip outside the Moscow Ring Road 30/km Order from
Call and diagnostics of the dishwasher 1000 Order from
Service engineer call 1000 Order from

Our phones:

Office: 7 (495) 782-78-63 (8 to 9pm)

Consultation with a senior technician (Moscow): 7 (926) 005 22 03 (from 7 to 24)

Consultation with a senior master (St. Petersburg): 7 (926) 005 22 03 (from 7 to 24)

The Bosch washing machine does not spin the drum. Bosch washing machine doesn’t spin the drum. Bosch maxx 5 reasons the drum doesn’t spin

Even high-quality washing machines such as Bosh, can stop working and the cause of this can be a very large number of different problems, ranging from a broken socket and ending with a direct breakdown inside the motor of the washing machine, etc. If a breakdown has occurred, we advise you not to try to repair the machine yourself, it is better to apply for repair at a service center.

When washing, the drum does not spin, but manually spins

Initially, you can try to take out at least half of all the contents and run the washing machine.

    It is possible that no malfunction has occurred, and that you have really overloaded your machine. Many models of washing machines, especially new models, have a special weight sensor, which blocks the drum under heavy load. Modern models in this case can give out the corresponding information on the screen or in the form of a sound signal that it is necessary to reduce the weight of the contents.

If the model is not very new, the drum is simply in a “dead” state and refuses to perform its main task.

Bosch Washer.- Won’t Spin.- (Fixed)

    By the way, if after unloading the laundry, the machine works again, then you can breathe easy, because there is no breakage. In order for the machine to last as long as possible, it is necessary to strictly follow the manufacturer’s recommendations.

If reducing the load did not help, then most likely some node of the washing machine is out of order.

There are several major problems that are associated with the malfunction of the washing machine drum. Fortunately, the repair of washing machines today replace the drum will cost inexpensive, as offers to repair a lot and you can pick up the best option, the price will be fully consistent with your expectations.

The Bosch machine does not rotate the drum

When the Bosch washing machine does not rotate the drum, the owners of this equipment usually have only one thought end? But, fortunately, if such a breakdown occurs, it can be fixed with 97% probability. And then the Bosch washing machine will wash like new.

Usually the Bosch washing machine does not respond to the occurrence of this problem with error codes. There are only two codes that describe the lack of rotation of the drum: F21 and F43. Actually it is possible to understand whether the drum rotates or not, and without error codes.

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The drum does not spin in a Bosch washing machine

The washing machine, after having filled the tank with water, stopped like clockwork? This means one thing. we urgently need to find the reason why the drum does not spin. You do not necessarily need to call a masters for this purpose, you can try to deal with the problem yourself, and we will tell you where to look for faults and what to do.

Let’s pay attention to the motor

The drum also stops when there are problems with the engine. The motor does not accelerate, and the shaft, as well as the cylinder, remains stationary. often the collector motor “fails”, because these devices have several typical failures at once:

  • worn out electric brushes;
  • delaminated lamellae;
  • Breakage of the winding.

Diagnosing and repairing a motor is not an easy task. First, it is necessary to dismantle the device from the body of the washing machine. Secondly, test it for serviceability with a multimeter. It is important to act sequentially: first check the overall condition of the engine, then measure the length of carbon brushes, examine the lamellae and “probe” for a breakdown of the winding.

Parts for replacement are selected depending on the serial number of the existing washing machine Siemens.

At suspicion of engine breakage it is recommended to apply to the service center. If you can replace the electric brushes can be their own, then the testing of the motor itself, to grind the lamellae and deal with the winding should be made by professionals. Sometimes the repair is useless. only the replacement of the engine.

What are the faults that cause the problem?

Breakdowns in the machine are divided into rare and typical. Stop of the drum belongs to the second group. The causes of failure may be mechanical, technical, domestic problems.

If the washer-dryer has been running too long without proper preventive maintenance, technical problems can occur. They require specialist assistance. You can solve the rest on your own.

Problem #1. foreign body in the tank

Take a flashlight and examine the drum from the inside.It is important to take a good look around to see if there is a foreign object.

  • Slide the machine out to allow access from all sides.
  • Unscrew the screws on the backplate that hold the top cover in place.
  • Move the cover backwards to remove it.
  • Undo screws on back cover, remove back cover.
  • Pull out the heating element, this will make it easier to remove the foreign object.
  • Disconnect wires to heating element, unscrew fixing nut. The heating element is easy to remove by prying it out with a screwdriver.
  • You’ve got an opening. shine a flashlight into it.
  • If you see a problem? Twist the wire long enough, use it to remove the jammed object. Replace the bolt, make sure it is seated all the way in, and tighten the nut.
  • Reassemble the machine.

When an object is between the drum and the tank from above, you cannot see it through the hole in the heating element.

Block the pulley with a block of wood, unscrew the mounting bolt, remove the pulley, screw the bolt back on, but not all the way. Now hit the bolt with a hammer, trying to keep the threads.

As a result of the blows, the shaft and drum will move slightly forward, and the excess object will drop down where it is easy to reach. Replace the pulley and fasten the bolt as far as it will go. Install the back of the machine, fasten all the bolts.

Breakdown #2. The flaps in the vertical bar are open

In vertical machines, it is not uncommon for the tank flaps to open during the spin cycle. Sometimes the cause is not a damaged pawl.

Perhaps an over-intelligent child got in and turned the drum with the sashes open. Or an adult loaded too much laundry and a piece of fabric got caught on the clamp.

The problem does not look serious. But the severity of the consequences depends on the moment when the flaps opened. If on a delicate wash, in most cases nothing terrible happens.

But during the strong spin the open blades can turn into meat grinder blades and spoil everything you get in your way.

The flaps at speed break through the safety barrier. The heating element is the first to hit, and the walls of the tank and drum flaps are damaged along with it. When all three elements break, it’s expensive to repair. It is cheaper to buy a new washing machine.

Let’s try to solve the problem differently. It is necessary to try with minimal effort and carefully return the drum to its original position.

If it does not work, we try to close the flaps. You need a strong, resilient steel wire with a diameter that fits through the holes of the drum.

Using pliers we bend the end of the wire by about half a centimeter to create a hook. Gently slide it through the opening. Using the flashlight in one hand and the wire in the other, try to close the sashes.

If we succeed, it will be possible to rotate the drum. When the wire can not catch the flaps or can not hold them when turning and they still open, you have to disassemble the washer.

  • We unscrew the latches of the back panel and set it aside.
  • Slide the side door to the side and remove it.
  • Take a picture of the cable arrangement and disconnect them.
  • Unscrew the screw that retains the shaft.
  • Close the door, take out the tank.
  • Disconnect the drum and remove it.
  • Clean all parts from dirt and debris.

Now try to close the door a few times. If the latch is broken, this part can be ordered from the manufacturer and replaced.

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Inspect the flaps, the integrity of the tank, damage to the heating element. Significant deformation is a reason to think about buying a new washer.

Failure #3. rusted bearing jammed

Bearing wear and tear is another problem that can cause a drum stop. It is disassembled, let’s check the bearing. Carefully knock out the part with an improvised tool.

In addition to the bearing itself, you also need to replace the seals. Apply Lithol to the bearing location, put the elements back in place. Secure with a hammer.

If you have a horizontal machine, the order of work is as follows:

  • Unscrew the fasteners, remove the back and top cover.
  • Dismantle the dispenser.
  • Remove the control box by first unscrewing the latches.
  • Open the loading hatch, unscrew the rubber gland and insert it into the drum.
  • Remove the blocking.
  • Remove all fasteners, remove front panel.
  • Release the clamp and take off the counterweight.
  • Now pull out the heating element. Here we pay attention to the order of connection wires, disconnect them, pull out the heating element.
  • Remove any remaining obstacles that connect the tank and housing. spigots, actuator.
  • Unscrew and remove the motor.
  • After that, nothing prevents you from removing the tank together with the drum.

The tank can be moved on a good table to make it more convenient to work with. Next, everything is done similarly to the algorithm with the vertical machine: knock out the bearing, remove the seals, lubricate the seat, install new parts.

When assembling the drum, carry out the assembly very carefully. Treat the joint with sealant to prevent leaks. There are models of machines with non-dismountable tanks, it is reasonable to entrust their repair to a master.

Detailed instructions for replacing the bearings in the washing machine is given in this material.

Breakdown #4. drive belt comes off or goes bad

Remove the back of the machine, look at the condition of the belt. If it just slipped off, put it back on, close the lid, turn on the washer and check it’s working. In case of complete wear and tear, the damage will need to be replaced.

They are made of chloroprene rubber, polyester cord, cotton material, which makes them flexible and durable.

V-belt is tensioned by moving the motor, so you have to loosen the fasteners. When the adjustable stroke of the motor is insufficient or this manoeuvre is excluded by the construction of the machine, the belt must be replaced.

Install the V-belt as follows: wind it around the pulley, then put the strip in the pulley groove and put it all the way in by turning the pulley.

The toothed belt has a toothed section. Specifications are also marked on the outside edge. It is changed in the same way as the V-belt. But it needs careful control of the position after final installation.

Measure the center of the pulley of the engine and the drum. the belt is installed strictly on this line. V-belts are tensioned more loosely than V-belts.

We also recommend reading the detailed instructions on selecting and replacing the belt in the washing machine.

Breakdown #5. motor brushes are worn out

When worn brushes don’t produce the right electromagnetic field, the motor’s rotor stops turning. As the washing machine is running, this part shortens and no longer reaches the collector. We need a replacement.

If the machine is assembled, remove the back wall, belt. Disconnect the motor from the power supply by removing the connector and wires. Disassemble the motor.

Next, lay the engine on its side so that the brush housing is on top, and unscrew the fastening bolts, pull out the part from one side and the other.

Don’t rush to change it, look at the elements. Measure the rods: if they are longer than 1.5 cm, the brushes are not the cause of the drum stop.

Also remember to clean the collector from the black film, remove scratches with sandpaper. That’s it, now you can put the new elements and bolt them on.

Problem #6. the control module is broken

The drum may remain stationary due to lack of signal from the “brain” to start washing. Most often the control board fails due to voltage fluctuations or natural wear and tear.

There are three options to solve the problem. do a software reset, “reflash” or replace the module.

Some models are equipped with a self-test function. It lets you find the source of the problem. How to activate this function? It is not written in the manual, but the way to run it depends on the manufacturer and the specific model.

For example Ardo is tested in the following way: we drain the water, the tank must be empty, put the mechanical selector switch of the programs vertically down, set the zero temperature. To start the test mode, we press all the buttons at once.

If there is a need to remove the board, it is removed quite easily. Remove the top panel, remove the upper part of the machine, remove the retaining bars and remove the module.

Repair of a control unit requires special skills. you need to check the parameters of the elements, follow the chains. Examine the board carefully.

4 signs of the need for serious intervention:

  • Track discoloration, discoloration in some areas, scorch marks.
  • Bulges can be seen on the condenser caps.
  • The lacquer coating on the damping coils is burned out.
  • Mainframe is darkened in mounting location.

If any of the above is found and there is no experience with a soldering iron, multimeter, entrust the repair to a specialist.

Failures caused by malfunctioning sensors can be corrected by yourself. Contact pads get dirty and clogged over time, you just need to clean them. Remove the program controller, disassemble the knob and clean it.

If there is a layer of soot on the power filter coils, sweep it off with a dry rag and brush. Clean the hatch lock box from soap scum.

Problem #7. motor burned out

The motor is usually reliable and you have to try very hard for it to break. But there are a couple of cases where this happens. Is the winding shorted or is it broken at the stator and the rotor?

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A characteristic sign of the first situation is that an empty drum rotates normally, but when a full-fledged wash, the plugs are knocked out. In the second situation, the drum stops rotating at all.

Repair is possible if the drum has stopped, but the turned on machine hums. Full replacement of the motor is needed when there is no start at all, smells like garbage, there is dark smoke, the washing machine sparks. To begin with, let’s take off the motor, let’s see what can be done.

Removing the motor is similar to the procedure for replacing the belt. If it is clamped by the tank, lift the tank slightly and free the motor. Sometimes it is necessary to remove the side wall. The main faults are three. brushes, lamellae, windings.

How to replace the brushes, we have already considered. To check the efficiency of the windings you can use a multimeter by probing the neighboring lamellae one by one. The discrepancy should be less than 5 ohms.

Let’s also check the short circuit of all windings: place one probe on the body and the other on the lamellae. If everything is fine, the resistance is high.

If the winding is defective, it is better to find the same part and replace it. Rewinding is more expensive. Minor defects in the lamellas can be repaired by sharpening them on a lathe.

But such an action will not be a panacea, the factory appearance and quality will not return them. Conclusion: Exchange parts for new ones.

bosch, classixx, does, spin, drum

First start

The machine contains an on/off button. The toggle switch performs this function. To turn the machine off, turn the knob to the off position (upwards).

Washing modes Bosch Classixx 5

When you turn the toggle switch, the unit is activated automatically, after which it waits. To start the machine it is necessary to choose the program correctly, then use the buttons to add the required functions and parameters, then press the start button.

When starting the appliance for the first time, the following steps must be followed:

  • Select mode with the knob,
  • Open the tray and put the detergent in,
  • The laundry does not need to be loaded, as the first start-up requires rinsing out the internal parts of the machine,
  • Select the desired functions using the buttons on the control panel.
  • Press the start button,
  • Wait for the selected program to complete.

For the next starts of the machine, perform the same actions, only with the laundry in the drum. It is important to note that the laundry must be sorted before washing.

It is also possible to set the child lock. It is very simple to do. Press and hold the start button for four seconds.

The Bosch washing machine does not spin the drum

The washing machine operates according to a certain algorithm: loading the laundry and powder products, then the tank is activated, which firmly twists the contents in different directions, adding powder, then the water is drained and the clothes are rinsed, then the drying is performed and the final signal, indicating the end. The door lock is unlocked, the contents can be removed. Perfect!

But that’s not always the way it ends, to the sadness of the owners. A variety of lights light up in life, no drain, no heating, or in general, the drum jams and the washing process does not start. Let’s talk more about the latter situation.

Why does it happen? Let’s look at the symptoms and causes in more detail. It is an easy breakdown to detect because the error code (if the machine is equipped with an electronic display) or the indicator light is always on in the appropriate place. This allows you to pinpoint exactly what’s wrong with the appliance. The first step is easily passed, helped by the clever fault detection system.

The second step is to determine at what point the tank refuses to spin.

Stops from the start of the washing machine or after five to ten minutes. At the same time, the insides rotate by hand without effort. Multiple causes:

  • Drive belt. It came off or broke. The machine doesn’t start after the program is started. You need to remove the top panel, the back cover, examine the part. If it has just fallen back, otherwise a complete replacement will be required. Purchase a repair kit from a service center and have it replaced.
  • Motor brushes. They are subjected to major stress, so wear and tear is to be expected. If the wear is small the spinning mode will jam, full failure will not allow to work from the beginning. The only way out is to install fresh ones from the store.
  • The heating pad. Exhausted resource part can create a lot of inconvenience. Washing may stop at the beginning of performance when the water begins to heat. Element needs to be removed. Try cleaning it first. Stubborn lint and dirt can slow down. Limescale is also detrimental. After washing the surface, install. Half the time the manipulation helps to reanimate the correctness. If the miracle did not happen get ready to buy a new unit. How to change the shadow is written in this material.

The drum gets stuck in the middle of the cycle or on push-ups. When scrolling by hand, it is hard to move or it is stuck in a wedge.

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